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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5396
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I unable to unlock the numbers lock. I do not belive it is

This answer was rated:

I unable to unlock the numbers lock.
JA: What's the make/model number of your printer? How old is it?
Customer: I do not belive it is the printer: the printer is Epson
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Pc win 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: this has been an issue 2 days: i am also unable to disable the scroll lock
JA: Anything else you want the printer expert to know before I connect you?
Customer: i really don't thnk it is the printer
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the make and model number of your computer? E.g. Acer Aspire 1020

Thank you!

Shefin

Customer: replied 2 months ago.
Epson WF-2540
Customer: replied 2 months ago.
When will we start?

Hi,

Please let me know the make and model number of your computer that you are experiencing issues with. Not printer.

Thank you.

Shefin

Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5396
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Shefin and 2 other Printers Specialists are ready to help you

Happy to help, let me look over the notes.

Are you still available, I am happy to help.