Printer Repair Questions? Ask IT Technicians for Answers ASAP
I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.
May I ask how the printer is connected to your system? (usb, wifi, network, etc)
I look forward to your response.
Thank you. Let's begin the remote help session now.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 27 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
Hello again,I see that you are not connected, yet.Are you having any problems with running that remote application after it is downloaded?Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?Thank you,***** *****