Printer Repair Questions? Ask IT Technicians for Answers ASAP
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How old is the printer?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.
Unplug the printer and manually move the carriage across with your hands. You may need to use a little force.
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