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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I get my printer to scan (Model Office Jet Pro 8710)

Customer Question

How do I get my printer to scan (Model Office Jet Pro 8710)
JA: What kind of computer or device are you printing from?
Customer: HE OFFICE JET PRO 8710
JA: How long has this been going on with your OfficeJet?
Customer: It is not a problem, I have never used SCAN before and don't know how to access the function?
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: It has been a while but don't know exactly.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No, thanks for your help.
Submitted: 2 months ago.
Category: Printers
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

Please open HP Solution Center software and go to Scan function.

please let me know if you have any additional questions