Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

New et-2650 trying to install software on my hp notebook…

Customer Question
New et-2650 trying to...

New et-2650 trying to install software on my hp notebook help!!

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Dy dont know

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

No it almost new

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Im not very knowledgeable

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 48 minutes by:
8/7/2017
Technician: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 1,288
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

let me know when you are ready to start

Ask Your Own Printers Question
Customer reply replied 11 months ago
whatever youno emergency only putting printer on line and reached the install software stage, computer would not accept the disc and the rest of install was confusing, thought you all could help out nevertheless thanks for whatever you did. jack
Technician: UranIT, Network Administrator replied 11 months ago

I didn't do anything yet. I only asked if you are ready to start.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I need assistance in adding a printer. Wirelessly. Never. I
I have a mac lap top trying to add HP Photosmart 5520 printer… read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
My printer is fine but I have lost my scanner and have tried
My printer is fine but I have lost my scanner and have tried several times to install the printer with ET 3700 disc … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Epson ET-2650 Purchased 8.06.2017 still have original ink in
Epson ET-2650 Purchased 8.06.2017 still have original ink in ink wells that came with the purchase. Ink levels are fine but the color copies and printing and not printing in full color like I have low… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Cannot connect xp-830 to my mac. Wirelessly. Just purchased
cannot connect xp-830 to my mac JA: How are you connecting to your XP-830: wirelessly or by USB? Customer: wirelessly JA: When did you last update the printer driver software? Customer: just purchased… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a HP Office Jet 3830. I turned it on to print and got
I have a HP Office Jet 3830. I turned it on to print and got the following message Error Code OXOOF81D42 TR KERNEL C. What do I do now? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
It's stuck on setup menu. Epson et 2650. Just took out of
It's stuck on setup menu JA: What's the brand and model of your printer? Customer: Epson et 2650 JA: How long has this been going on with your Epson printer? Customer: Just took out of box JA: When di… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
My printer is canon MX472, i can't print from chromebook os.
my printer is canon MX472 , i can't print from chromebook os … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
Will not print in color. Epson ET-2650. About one week. It
Windows 7 - USB connection - Serial number X2PB039358… read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
My brother printer has been connected to my pc with wifi all
my brother printer has been connected to my pc with wifi all of a sudden t wont print . my pc says im ofline and need to put inmy security card numbers.i dont want to get in touch with telstra for a t… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I have been informed by a alert that I need to provide a
Hello! I have been informed by a alert that I need to provide a hard drive … read more
Harry
Harry
2,032 satisfied customers
My ET-2650 printer will not print in color. I have checked
my ET-2650 printer will not print in color. I have checked all ink levels and it will only print the yellow and a very small amount of black. I have tried to reset, clean the print heads and check the… read more
Harry
Harry
2,032 satisfied customers
Getting Error 11 on my Epson wf-2650, Bought it about a year
Yesterday. I'd just copying a couple of documents. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Printing very faint printer 6520 new cartridges cleaned
printing very faint printer 6520 new cartridges cleaned pinhead also align … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My Epson printer XP-830 said to replace ink cartridges 410,
My Epson printer XP-830 said to replace ink cartridges 410, 410XL. I put in anew 410 cartridge. It still says to replace 410, 410XL and I can't print. HELP!… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master\u0027s Degree
69 satisfied customers
Having problem with printer not printing. If I print from my
Having problem with printer not printing. If I print from my documents blank. In I try printing from my e-mail the center part is blank… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I bought an WF-2650, through Office Depo, but the directions
I bought an WF-2650, through Office Depo, but the directions to make the wireless scanner or FAX work weren't legible, I guess it's a printing error. I do have the disc, but I must be missing somethin… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I installed a new color cartage and it keeps telling me
I installed a new color cartage and it keeps telling me printhead is loose are missing and to put in code 3513 how do I put code in… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My HP PhotoSmart printer is not printing. It did print the
My HP PhotoSmart printer is not printing. It did print the Configuration. Under Settings, it says Auto-Off. Is that the problem?… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x