Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
What is the make/model of the printer?
this is not something that can be fixed remotely, if the printer is offline to begin with so I will need to decline that request,
What you'll need to do is connect the printer to the new router,
go into the Settings menu on the front panel of the epson,
then to Network
you'll see the wireless/wifi options from there, and be presented with an option to scan for networks.It should see the new century link network and show you that name in a list (you may see some others as well) which you will select
then you'll type in the new wifi password ***** century link gave you. The printer will connect to that new routers network, and should begin working on your computers again at that point.
Let me know if that works for you.
You may be missing a step,
try instead touching the wifi icon in the top right corner of the screen,
then wifi setup
then wifi setup wizard and it should start scanning automatically
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