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When I need to print a picture, my option of a 4x6 isn't…

Customer Question
When I need to...

When I need to print a picture, my option of a 4x6 isn't there - only a full page and a v4 (what is that?) I have had the Artisan Printer for about 5 years. We recently insttalled a new modem/routerl. Since then, I have not been able to get thee options I used to get for printing.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I have tried, but can't update it.

Submitted: 1 year ago.Category: Printers
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Answered in 1 hour by:
8/7/2017
Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,318
Experience: 5+ years as Tech
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 1 year ago

I apologize that you had to wait for a response.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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