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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Every now and then, the blue light at the start button and

Customer Question

Hi Every now and then, the blue light at the start button and the ***** *****ght at the status button blink at the same time. This disables the printer. Don't see anything that tells me why??
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: WF 4630 about 3 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: since I started using it. Nothing being done before this happens. Just that printer is on and unattended
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO that's it thank you
Submitted: 2 months ago.
Category: Printers
Customer: replied 2 months ago.
Cancel my request
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

Were you able to resolve the issue, or do you still need help?