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Error msg on 800 artisan - saying that my printer pad is…

Customer Question
Error msg on 800...

Error msg on 800 artisan - saying that my printer pad is worn and needs to be replaced. I have no info ona "printer pad. Please advise. Thx

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Epson Artisan 800

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP PC laptop

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Yesterday. I printed a pdf 49 pp offline. nothing unusual

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
8/5/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,964
Experience: 5+ years as Tech
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

How old is the printer?

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Shefin
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