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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can the HP Pavillion owner delete memory in the hard drive?

Customer Question

Can the HP Pavillion owner delete memory in the hard drive?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Pavilion Model number(###) ###-####JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC with Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: No issue.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Yes. What is the source of the memory recorded on the hard drive.
Submitted: 2 months ago.
Category: Printers
Expert:  Bryan replied 2 months ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, are you looking to free up DISK SPACE on the hard drive? Are you getting any popups about this now?

Please reply at the box below; thank you.