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Hp 7520 won't feed paper -- i cleaned all rollers still i…

Customer Question
Hp 7520 won't feed...

Hp 7520 won't feed paper -- i cleaned all rollers still i just hear clicking when it is supposed to feed a sheet. put in all new paper several times. Need to do something - going nuts

Technician's Assistant: Just to clarify, what's the exact model of your HP? And what operating system are you running?

Hp 7520 all in one

Technician's Assistant: Have you installed any updates recently?

Looked few weeks ago and all was up to date

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I think not. thanks

Submitted: 11 months ago.Category: Printers
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Answered in 50 minutes by:
8/5/2017
Technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Hello,

Thanks for choosing Just Answer. We are sorry to hear that you are facing issues. I'm Kumar and I'll assist you today.

Can you please let us know since when you are having this issue? Are you receiving any error messages?

Thanks,

Kumar

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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