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I did not install the drum correctly with a new cartridge. I
I did not install the drum correctly with a new cartridge. I get "unable to print" messages. I know there is routine to turn the MFC 7420 "on" and "off" to "fool' the machine. Let me me have that "ope… read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I have A brother printer mfc-7420 it was working very good
i have A brother printer mfc-7420 it was working very good today i put iit on to print but the light is on but dosn't print it sais bbip bip bip what should i do… read more
Michael T
Michael T
1,544 satisfied customers
My Brother MFC- 7362N told me to replace the toner. I did so
My Brother MFC- 7362N told me to replace the toner. I did so using a Brother TonerTN2250. The machine displays "Replace Toner." I have tried to care3fully take out the toner then replace it into the m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Brother 7420 MFC and it is telling me to change the
I have a Brother 7420 MFC and it is telling me to change the drum what is the drum and how would I change it?… read more
Wendell Huneycutt
Wendell Huneycutt
Senior Technician
Associate Degree
96 satisfied customers
I have a Brother MFC-7420 and in an attempt to print, I am
I have a Brother MFC-7420 and in an attempt to print, I am getting blotches down the right side of the page. The book says that when time comes to replace consumables, an error message will be indicat… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
MFC-7420, Ser E63231BBJ628389Every page is getting caught
MFC-7420, Ser E63231BBJ628389 Every page is getting caught behind the drum & toner. Both are new. XXXXX [email protected]… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
My brother MFC-7420 jammed while printing document from computer--no
My brother MFC-7420 jammed while printing document from computer--no it keeps saying Drum Error and won't print---I have opened all the ports--shut it down and turned it back on and still won't work--… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
Brother MFC 7420 paper jams at the fuser, have installed new
Brother MFC 7420 paper jams at the fuser, have installed new drum and toner, but get paper jam at fuser.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a brother MFC-7420 and everything I print has a line
I have a brother MFC-7420 and everything I print has a line right down the middle of the page. I know it is nothing on the glass surface so can this be fixed?… read more
Charlie
Charlie
Field engineer
Associate Degree
356 satisfied customers
We just replaced the cartridge and drum in both of our brother
We just replaced the cartridge and drum in both of our brother printers. One machine is a MFC-7440N and we get the message "drum end soon" even though we just replaced both the drum and cartridge. Thi… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Brother MFC 7420. it says it has paper stuck in the
I have a Brother MFC 7420. it says it has paper stuck in the machine, but I cant find any, it ssays i need to remove the Drum?. I really need to use it to scan some docs today for a report that i need… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My MFC 7420 printer keeps telling me to replace toner soon
My MFC 7420 printer keeps telling me to replace toner soon and I have just replaced both toner and drum. It seems to work but would like to get rid of that error message [email protected]… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
Hi Guys! I am receivng, from my MFC 7420, the message Get
Hi Guys! I am receivng, from my MFC 7420, the message: "Get a new drum soon." The print is getting lighter and lighter, so it would seem as though I need new ink/toner TN 350. However, I cannot find a… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
I believe that our Brother MFC -7420/MFC782N has gotton toner
I believe that our Brother MFC -7420/MFC782N has gotton toner on its fuser I'm not sure how because I know it isn't for printing double sided. The copies still look dirty after cleaning the drum in th… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
On my Brother MFC 7420 I get "fail to warm up". Worked fine
On my Brother MFC 7420 I get "fail to warm up". Worked fine until we ran a large print job then this error. Checked the site and manual but no luck. Ideas? Thanks, Jeff… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a 8460N MFC about 3 years old. The last few days the
I have a 8460N MFC about 3 years old. The last few days the print has been dim. I replaced the drum, a new toner cartridge. Earlier I printed 2 pages that came out good, but now I get very dim prints.… read more
Guests
Guests
High School or GED
4 satisfied customers
I have a Brothers 850 MFC printer. It says I need to get a
I have a Brothers 850 MFC printer. It says I need to get a new drum soon. But when I try to print something the pages come out blank. It appears that the toner and drum catridge is attached. Can you r… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Greetings and Aloha! I have a paper jam in my printer.
Greetings and Aloha! I have a paper jam in my printer. The model is MFC 7420. The streaming messagge says to remove the front cover, take out the drums, and then to remove jammed paper. I've found the… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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