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My 6600/6700 printer will not print selected emails. Pages…

Customer Question
My 6600/6700 printer will...

My 6600/6700 printer will not print selected emails. Pages are blank.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
8/5/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,953
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

Are you printing the emails through a web browser?

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Technician: Josh, Technician replied 11 months ago

It is possible that you are printing incorrectly.

Which email provider are you using?

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Customer reply replied 11 months ago
I'm not paying for any additional help. If this company charges for services offered freely by other companies, then I made an error is choosing this printer.
Technician: Josh, Technician replied 11 months ago

This is a paid service.

If you do not wish to continue then please call our customer service at 1-***-***-****

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