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Printer will not print it will scan and photocopy but not…

Customer Question
Printer will not print...

Printer will not print it will scan and photocopy but not print from pc

Technician's Assistant: Is there an error code on your printer when you try to scan?

No

Technician's Assistant: When did you last update the printer driver software?

When installed 2014

Submitted: 1 year ago.Category: Printers
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Answered in 5 minutes by:
8/5/2017
Technician: arsufi2002, Technician replied 1 year ago
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,833
Experience: Experience in all major branded printers
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

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Technician: arsufi2002, Technician replied 1 year ago

Are you able to print a scanned document using printer copy function

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Technician: arsufi2002, Technician replied 1 year ago

This is to confirm that printer is free from any defects

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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