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I can print on Canon MX492 with ubs but not wireless. I have…

Customer Question
I can print on...

I can print on Canon MX492 with ubs but not wireless. I have checked drivers, connected printer with wireless lan aand still get "printer will not print?"

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

Printer is brand new.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC printer. using Windows 10.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It has never printed wireless, only with ubs. I've tried everything I can.

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I can'tthink of anything else.

Submitted: 1 year ago.Category: Printers
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Answered in 1 minute by:
8/4/2017
Technician: UranIT, Network Administrator replied 1 year ago
UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 1,567
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

I can assist with wireless printing, let me know when you are ready to start

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Category: Printers
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