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My HP printer has lost its' wi-fi. Suggestions? 310A, 2

Customer Question
My HP printer has...

My HP printer has lost its' wi-fi. Suggestions?

Technician's Assistant: What HP model do you have?

310A

Technician's Assistant: How long has this been going on with your HP printer?

2 months. I have been trying to correct it myself but with no good luck.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A week ago

Submitted: 1 year ago.Category: Printers
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Answered in 6 minutes by:
8/4/2017
Technician: John Lohr, Computer Hardware Engineer replied 1 year ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 829
Verified

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

What kind of computer are you using the printer with? Mac or PC?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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