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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My HP printer has lost its' wi-fi. Suggestions? 310A, 2

Customer Question

My HP printer has lost its' wi-fi. Suggestions?
JA: What HP model do you have?
Customer: 310A
JA: How long has this been going on with your HP printer?
Customer: 2 months. I have been trying to correct it myself but with no good luck.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: a week ago
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  John Lohr replied 2 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

What kind of computer are you using the printer with? Mac or PC?