Printer Repair Questions? Ask IT Technicians for Answers ASAP
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It is a problem with the printhead because the printhead is the part of the printer which puts ink on the paper.
we will try manually cleaning the printhead.
Take a paper towel and fold it into 4 turns and make it little thick. Then add little-rubbing alcohol to it and then place it in the path of the printhead carriage. Then move the printhead carriage over it a few times.
Please follow this link to see a video: http://www.youtube.com/watch?v=yrAqXjX10xs
Tell me if it makes any difference to your problem.