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Cannot figure out how to open cover so I can fix paper jam…

Customer Question
Cannot figure out how...

Cannot figure out how to open cover so I can fix paper jam have no manual

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Cannot figure out how to open lid to fix paper jam do not have a manuel

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

I just have to know how to open printer lid to get at paper jam have a cannonmg6821

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just today I can't figure out how to open don't have a manual to show me

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

Printer working fine

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
8/3/2017
Technician: Mr.Med, Computer Enthusiast replied 11 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Printers
Satisfied Customers: 2,217
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Mr.Med, Computer Enthusiast replied 11 months ago

What is the model and brand of your printer please?

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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