Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have av error VCRUNTIME140.DLL NOT FOUND. Can not find…

Customer Question
I have av error...

I have av error VCRUNTIME140.DLL NOT FOUND. Can not find solution to get rite of error

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

No, only on start up

Technician's Assistant: When did you last update the printer driver software?

I have not did an update on the printer.

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I have a Epson printer. should I do an update with them

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
8/3/2017
Technician: Lorenz Vauck, Computer Expert replied 11 months ago
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Printers
Satisfied Customers: 1,240
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
Verified

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

May I remotely connect to your computer, so that I can resolve the problem for you while you can relax and watch me doing it on your screen? If I am not able to help, you can get a refund and it is a very safe option too because we are an A+ accredited business with the Better Business Bureau. Additionally, you will be watching your screen, and we will chat there as well so that you will always know what I will be doing next while fixing the problem.

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have an Epson WF-3520 and a Windows 7 operating system. A
I have an Epson WF-3520 and a Windows 7 operating system. A week ago, it was scanning fine. Today, I can't get it to preview or scan, using either Epson Scan or the Print to PDF button on the printer.… read more
Joshua Gransbury
Joshua Gransbury
A.A.S
23 satisfied customers
I'm trying to print 3.5 x 5 double sided notecards, Epson
I'm trying to print 3.5 x 5 double sided notecards … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I just bought a new Epson Printer WF-4730 and started using
I just bought a new Epson Printer WF-4730 and started using it yesterday. Everything I print, it aways prints front & back; I used to have an older epson and it never did this. How do I stop this and … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
We have a mac pro book 2009, OS X El Capitan, bought an
We have a mac pro book 2009, OS X El Capitan, bought an Artisan 810 for it at the time of purchase, hooked through USB cable, the printer is working, but cannot get scanner to work? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
56 satisfied customers
Suddenly getting 0x9a message on wf-3640 on windows 10.
suddenly getting 0x9a message on wf-3640 on windows 10. cleared all the items. still have the issue. any suggestions? … read more
Andrew Harris
Andrew Harris
Consultant
73 satisfied customers
Error code, E161-403F, Mac but the printer is not starting
Mac but the printer is not starting after I tried to clean the heads. Has nothingto do with the computer … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
AI have an Artisan 800 that no longer prints paper - each
aI have an Artisan 800 that no longer prints paper - each time I try, it registers a paper jam that I have not been able to either find or fix. I'd like to get the unit services, but don't know where … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I am seeking solution on an Epson Workforce 600. It is out
Hello, I am seeking solution on an Epson Workforce 600. It is out of warranty. The error message is Cannot recognize ink cartridges. I have follow all suggested steps to get printer to recognize...i.e… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have an Epson Workforce Pro 4530. After install of Windows
I have an Epson Workforce Pro 4530. After install of Windows 10, the FAX, copier and pringter work on the wireless network - BUT THE SCANNER DOES NOT WORK. I have downloaded Epson updates, still does … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an Epson WF-3540 with a WIFI connection to my desktop
I have an Epson WF-3540 with a WIFI connection to my desktop PC (Windows 7) and my laptop PC (Windows 8.1). I print wirelessly fine from the laptop. Recently I can no longer print from my desktop. On … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
windows 7 64bit has a known problem with installing drivers
windows 7 64bit has a known problem with installing drivers for wireless printers. How do I download and install driver for Epson workforce 610?… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I have just installed Epson Stylus SX445W WiFi. The only
I have just installed Epson Stylus SX445W WiFi. The only problem I get a message on start-up that says error memory card driver not installed (\\EPSON 1 DD2D1)(Z:) How can I correct this please.… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
my epson sx 218 (scanner) is not communicating with my main
my epson sx 218 (scanner) is not communicating with my main pc although the printing side of the unit is working ..I installed the printer on my laptop to check and the scanner works no probs , I trie… read more
Carla
Carla
IT Consultant
Bachelor\u0027s Degree
82 satisfied customers
I have Epson WorkForce 520 purchased 03/06/2011 at Best Buy.
I have Epson WorkForce 520 purchased 03/06/2011 at Best Buy. I am unable to get it to scan to my computer. I have USB cable hooked up, printer power is on. Have followed instructions to set up scanner… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Hi, I have an Epson stylus photo R300 purchased a few years
Hi, I have an Epson stylus photo R300 purchased a few years ago. It's always been fine. In the past few days it won't print and says a general error has occured. When I open the utility part under pri… read more
bbl242003
bbl242003
Federal
Master\u0027s Degree
26 satisfied customers
I have two identical PCs PC1 and PC2running Win 98SE. Both
I have two identical PCs PC1 and PC2running Win 98SE. Both hardware and software are identical. With them I have, for years, used an Epson CX5400 all-in-one wwith np problems. Today PC1 stopped recogn… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I am using a Epson Stylus DX4800. Since being on holiday[ power
I am using a Epson Stylus DX4800. Since being on holiday[ power OFF and plug detached] the scanner function has failed. Symptom--Scan cannot be started. Reinstalled software [all] with original CD. No… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HP LaserJet 3055, OS windows SP3: We had a virus
I have a HP LaserJet 3055, OS windows SP3: We had a virus which was removed by MS support technician, than it would not recognize HP installation disk which came with the printer and it would stop loa… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x