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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My computer said i have critical error' start up not work,

Customer Question

my computer said i have critical error' start up not work ,
JA: What's the brand and model of your printer?
Customer: computer not printer
JA: How long has this been going on with your printer?
Customer: it's not my printer its my computer
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: today
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  John Lohr replied 2 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

Does the error say anything else?

Customer: replied 2 months ago.
no it only say critical error start up not working.the name of my computer is hp edge
Expert:  John Lohr replied 2 months ago.

And when does it say this?

Customer: replied 2 months ago.
i paid $33 but i have not received an answer
Expert:  John Lohr replied 2 months ago.

I'm trying to gather information from you so that I may provide you with an answer