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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't figure out how to scan a document to my computer,

Customer Question

I can't figure out how to scan a document to my computer
JA: What's the brand and model of your printer?
Customer: Pixma mx922
JA: How long has this been going on with your Pixma?
Customer: I don't scan very often, and I have probably forgotten how to do it
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I don't know
JA: Anything else you want the printer expert to know before I connect you?
Customer: It prins well
Submitted: 2 months ago.
Category: Printers
Expert:  John Lohr replied 2 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

Do you have a Mac or a Windows computer?

Customer: replied 2 months ago.
forget it
Expert:  John Lohr replied 2 months ago.

I just need to know what kind of computer you have so I can give you the proper instructions to scan a document