Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Gm. My printer saids printer error code 0XF1. icannot get it…

Customer Question
Gm. My printer saids...

Gm. My printer saids printer error code 0XF1. icannot get it to print.and when i did earlier it did not print clear.

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

No it just tells me to turn off and then on again and visit your site. I cannot get it to print at all now

Technician's Assistant: When did you last update the printer driver software?

Actually i had hard time putting black ink in and when i did it just kept skipping certain lines. so i primed but i do not think i primed it when i put cartridge in.

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I guess no. i just need to know how to make printer print again

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 minutes by:
8/3/2017
Technician: Ashik, Technician replied 8 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 11,989
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Error 0xF1 is indicates that print head not being able to completely pass from the left to right or right to left side during startup or operation. If anything is causing the print head to not travel completely from left to right during startup, this will cause the error code. Open the Printer cover and see if any plastic covers or tapes or paper pieces there obstructing the free movement of head. If so, remove them. Use a flashlight to check inside the printer.

Also take out the cartridge and put it back and check then. Turn off the printer, open the cover and gently push the head manually to left/right if it can't move freely. Don't push with excess force or it will break.

This is a mechanical problem not software glitch. If you don't find any plastics or other materials inside that is obstructing the head movement and if it still not working, then it is a hardware defect. If the printer is under warranty, then you can send it back to Epson and they will replace the parts or machine with new one.

I know this might not be the answer you want to hear and you are looking for a solution, but in this case I can only give you the reason of the problem and possible solution which will not work if this is mechanical fault.

If you have any questions or would like any additional information, please don't hesitate to ask

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

Ask Your Own Printers Question
Customer reply replied 8 months ago
Thank you the cartridge was on other side. It is now on and telling me to proceed but it still is not printing right. it is skipping some lettering. that was problem from the beginning.
Customer reply replied 8 months ago
no i would rather go buy another printer than spend that. I am even sorry i paid the 5.00 but i thank you and iwill take it from here.
Technician: Ashik, Technician replied 8 months ago

It is a mechanical problem as I mentioned above. You may need to replace some components of the printer which is not worth it.

If you are not satisfied with my service, then please don't rate anything. Instead, you can contact customer support for refund.

Best Regards,

Ashik

Ask Your Own Printers Question
Was this answer helpful?
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 11,989
11,989 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,094 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,279 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,246 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,122 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,014 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
My Canon printer prints blank. I did once. I don't know what
My Canon printer prints blank JA: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.) Customer: I did once JA: Have you tried wipi… read more
Harry
Harry
1,383 satisfied customers
I just bought a new iMac. It has no place for a disc, but I
I just bought a new iMac. It has no place for a disc, but I have an external disc drive. … read more
Sheri
Sheri
Bachelor\u0027s Degree
410 satisfied customers
How do I get an icon on my computer to run my PIXMA TS3100
How do I get an icon on my computer to run my PIXMA TS3100 printer ) … read more
Cris
Cris
60 satisfied customers
My canon printer wont print the bottom of the page. Usb.
my canon printer wont print the bottom of the page … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have LENOVO YOUGA 2 with Windows 10. My word processing is
I have LENOVO YOUGA 2 with Windows 10. My word processing is Word Perfect 3. My printer is HP ENVY 5540. How do I print envelopes? … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
33 satisfied customers
I have a ES400 scanner which I have used earlier today just
I have a ES400 scanner which I have used earlier today just fine, now power is off on it. Which button is the power button on the scanner … read more
Michael
Michael
CEO
Master\u0027s Degree
174 satisfied customers
I can't get it to print checks and now due to my problem
I can't get it to print checks and now due to my problem solving efforts it isn't running at all. … read more
Harry
Harry
1,383 satisfied customers
I have an HP OfficeJet Pro6968 printer that is less than two
I have an HP OfficeJet Pro6968 printer that is less than two years old. When trying to print a document I get the following message: … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I tried to print an e-mail and the printer started printing
I tried to print an e-mail and the printer started printing the job vertically instead of the normal horizontal. The printer just keeps printing and will not stop. Crazy! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
763 satisfied customers
I have a workforce 340 and the error message says to remove
I have a workforce 340 and the error message says to remove the back cover to remove a jammed piece of paper. I am waaaayyy out of my element here. … read more
Harry
Harry
1,383 satisfied customers
I have a epson workforce 30 printer which does not print
I have a epson workforce 30 printer which does not print well. … read more
Harry
Harry
1,383 satisfied customers
It will not accept new epson ink cartridges. And yes, they
It will not accept new epson ink cartridges. And yes, they are the correct model number. This has never happend before. The replacements are genuine epson products. I've inserted and removed numerous … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,246 satisfied customers
It sounds like it is printing the paper moves through but
it sounds like it is printing the paper moves through but nothing prints … read more
Harry
Harry
1,383 satisfied customers
It only prints blank pages. Its a brand new printer
it only prints blank pages JA: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.) Customer: yes JA: Have you tried wiping down th… read more
Harry
Harry
1,383 satisfied customers
I have a HP Photosmart 7520 and it has been in climate
I have a HP Photosmart 7520 and it has been in climate controlled storage for 2 years. I have been able to hook it up but when I try to print the pages are blank. I replaced all of the printer cartrid… read more
Steve Asher
Steve Asher
AAS Network Infrastructure
49 satisfied customers
Printer mx 720 says support code 1403.type of print head is
printer mx 720 says support code 1403.type of print head is incorrect … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
My printer is a mg5250 It won't print from my ipad what do I
my printer is a mg5250 It won't print from my ipad what do I have to do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
It's a brand new printer and I can't figure out how to put
It's a brand new printer and I can't figure out how to put the printer cartridges in. I had another brand before and the cartridges slipped in from the front … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x