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NO DRIVER FOR COMPUTER.... MY COMPUTER DOESN'T HAVE A DISK…

Customer Question
NO DRIVER FOR COMPUTER......

NO DRIVER FOR COMPUTER.... MY COMPUTER DOESN'T HAVE A DISK DRIVE EPSON- WF-3640 CAN YOU HELP

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC HP PAVILION

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

WON'T SCAN TO COMPUTER.... COMPUTER BELONGS TO MY AUNT,,,, I AM HER CAREGIVER.... SHE HAS A "ALS"

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

IT DOES PRINT BUT WON'T SCAN

Submitted: 11 months ago.Category: Printers
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Answered in 3 minutes by:
8/3/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,165
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

Can you tell me please the error you get when you try to perform a scan?

Please let me know

Thank you

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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