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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18115
Experience:  HNC Computing; Large format and multifunction printer expert
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Oh thank you - I have an out of ink load ink but the tray is

Customer Question

oh thank you - I have an out of ink load ink but the tray is loaded with ink
JA: What's the brand and model of your printer?
Customer: xerox phaser 8560
JA: How long has this been going on with your Phaser?
Customer: 1 day - it print just fine on Monday...
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: the Os? no I don't know
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Customer: replied 2 months ago.
are we still here?
Expert:  Electronics Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 2 months ago.

Is the printer used regularly?

Have you tried running a self-clean?

Have you removed the ink tray and cleaned the contact area, then firmly reinserted it again?