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It will not print or copy a technician downloaded it and it…

Customer Question
It will not print...

It will not print or copy a technician downloaded it and it printed that time but no more it has a disk but he did not use it

Technician's Assistant: What's the brand and model of your printer?

Pixmamx32oseries all in one

Technician's Assistant: How long has this been going on with your printer?

Only two days I had to get another computer it is a windows 10

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I got the computer about four months ago the printer is a 2009

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

Do i need to get the disk

Submitted: 1 year ago.Category: Printers
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Answered in 1 minute by:
8/3/2017
Technician: Lorenz Vauck, Computer Expert replied 1 year ago
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Printers
Satisfied Customers: 1,240
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
Verified

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know how the printer is connected to the computer? Is that via a USB cable or wireless?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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