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49 ERR 3D910C8. NEVER

Customer Question
49 ERR 3D910C8 Technician's...

49 ERR 3D910C8

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

NO

Technician's Assistant: When did you last update the printer driver software?

NEVER

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

NO THANKS

Submitted: 1 year ago.Category: Printers
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Answered in 5 minutes by:
8/2/2017
Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,203
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 1 year ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Ask Your Own Printers Question
Technician: Josh, Technician replied 1 year ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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