Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It prints everything in color I have a new Lenovo 10 and my…

Customer Question
It prints everything in...

It prints everything in color I have a new Lenovo 10 and my printer is a wireless 310 how can you help me thank you Marilyn

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Its a USB

Technician's Assistant: When did you last update the printer driver software?

I have had this printer for several years

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

Sure that will be fine

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
8/2/2017
Technician: Md. Sadique, Engineer replied 1 year ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,661
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.
Could you please elaborate more on the issue?

If it's printing wrong colors etc.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

3,661 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a HP OfficeJet 4655 Printer... I have many problems
Hi I have a HP OfficeJet 4655 Printer... I have many problems using the printer, but, right now I need to be shown how to print a 4 x 6 photo...my printer states, you are out of paper... For years I h… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an Epson XP-310. Printed 2 pictures earlier with no
I have an Epson XP-310. Printed 2 pictures earlier with no problem. When I went to print another a screen came up that says, "Ink cartridge not recognized". Doesn't say cartridge low or expended. What… read more
Harry
Harry
2,175 satisfied customers
Can't get printer Samsung express C480W connected with my
can't get printer Samsung express C480W connected with my Lenovo computer running Windows 10 64bit … read more
Md. Sadique
Md. Sadique
Engineer
3,661 satisfied customers
The connection seems to be broken. It is a wireless set up.
The connection seems to be broken. It is a wireless set up. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My printer is not printing colors, wireless its printing but
wireless its printing but not everything prints i just replaced some cartridges too … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Second opinion] printer in error state windows 10JA: What's
What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?Customer: PC windows 10… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an epson xp-310 it sounds like its printing. The ink
I have an epson xp-310 it sounds like its printing. The ink is fine but the pages are blank? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Is my brothers HL 2270 DW printer compatible with a windows
Is my brothers HL 2270 DW printer compatible with a windows 10 computer? I am having problems getting one of the computers to print wirelessly and am having trouble installing it on my other new compu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My EPSON printer is offline I have done everything for week
my EPSON printer is offline I have done everything for week to get windows to enable my printer … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Every time Windows 10 updates, my printer (Color Laser Jet
Every time Windows 10 updates, my printer (Color Laser Jet Pro MFP M277) loses its ability to automatic duplex. The HP Support assistant says there is no problem, but it still will not auto duplex. Ha… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Canon mx 310 is off line. trying to print. can you help?
canon mx 310 is off line. trying to print. can you help? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
When I try to scan from my HP Color LaserJet CM2320nf MFP I
When I try to scan from my HP Color LaserJet CM2320nf MFP I get the following error message: "There is no TWAIN-compliant device installed. Please install one and try again." … read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I just replaced all the ink cartridges in my Epson xp-310
I just replaced all the ink cartridges in my Epson xp-310 wifi printer and it won't print any thing in black … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a MG3222 printer and when I loaded Windows 10 my iPhone
I have a MG3222 printer and when I loaded Windows 10 my iPhone 6 will not print to it. On the cell phone it will show no airprint printer available. Got any answers?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Canon Pixma i90 had error message 5200. After fixing that
Canon Pixma i90 had error message 5200. After fixing that by resetting the printer, it only prints blank pages now. Ink cartridges are almost new and I cleaned the printer head too. What to do next? T… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I bought a 5600/6600 series wireless Lexmark printer almost
I bought a 5600/6600 series wireless Lexmark printer almost a year ago but never had time to hook it up wireless. I had a friend help me hook it up where I'm staying not (without wireless connections)… read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
I have a Brother LC-51 that will not print in color. The cartridges
I have a Brother LC-51 that will not print in color. The cartridges are all newly installed. The printer is approx 4-5 years old. It printed in color in the past but for the last several months it mak… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I am trying to print and my printer keeps showing a "50C" error
I am trying to print and my printer keeps showing a "50C" error indicating a short in the cartridge. I have reinstalled the cartridges several times, unplugged the printer twice, replaced the color ca… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x