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My dell desktop is attached to canon 3600 series and this…

Customer Question
My dell desktop is...

My dell desktop is attached to canon 3600 series and this printer is not responding or completing tasks.

Technician's Assistant: What Canon model do you have?

MG3620

Technician's Assistant: How long has this been going on with your Canon printer?

Printer is brand new. connected yesterday to dell sesktop

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Can't recall

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I'm still learning

Submitted: 11 months ago.Category: Printers
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Answered in 7 minutes by:
8/1/2017
Technician: Sudipto, Engineer replied 11 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,113
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 11 months ago

Are you able to print, earlier?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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