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WELL ITS NEW AND CANT GET IT HOOKED TO PUTOR GEETING

Customer Question
WELL ITS NEW AND...

WELL ITS NEW AND CANT GET IT HOOKED TO PUTOR IM NOT GEETING SOMETHING

Technician's Assistant: What's the make/model number of your printer? How old is it?

PIXMA MG 3022

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC AND WINDOWS 8

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

NOTHING GETTING NEW EVERYTHING

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
8/1/2017
Technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Printers
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Are you trying to install a new printer?

How is the printer connected to the pc?

Via USB cable or wireless

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Customer reply replied 11 months ago
Wireless
Technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Did you install the Drivers yet and try to print?

Do you get any errors?

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Technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Yes are your PC connected the the wireless?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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