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0x97 error, epson wf 7620...1 year old, windows 7,

Customer Question
Epson wf 7620...1 year...

Epson wf 7620...1 year old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Windows 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing...from last week...before that it was working fine

Submitted: 1 year ago.Category: Printers
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Answered in 24 minutes by:
8/1/2017
Technician: Nathan, Engineer replied 1 year ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,345
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Is the printer more or less than a year old specifically?

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Technician: Nathan, Engineer replied 1 year ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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