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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It received a warranty replacement WF-4630 printer. Got the

Customer Question

It received a warranty replacement WF-4630 printer. Got the windows setup to recognize the printer and it works. I cannot get the printer to print from my Iphones or Ipads. The previous printer did all of this. What do I need todo ot solve this?
JA: How are you connecting to your WF-4630: wirelessly or by USB?
Customer: wirelessly
JA: When did you last update the printer driver software?
Customer: When I installed the new printer
JA: Anything else you want the printer expert to know before I connect you?
Customer: not really. doing this will make both me and my wife very happy
Submitted: 2 months ago.
Category: Printers
Expert:  Md. Sadique replied 2 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Expert:  Md. Sadique replied 2 months ago.

Would you like me to remote into your computer and check the network settings?