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My epsonL395 was working fine but now says "THIS PRINTER IS…

Customer Question
My epsonL395 was working...

My epsonL395 was working fine but now says "THIS PRINTER IS NOT CONNECTED . IT IS PHUSICLY CONNECTED TO COMPUTER AND WIFI IS FINE . IN UTILITIES IT SAYS ITS BUSY

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

JUST DID

Submitted: 11 months ago.Category: Printers
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Answered in 1 hour by:
8/1/2017
Technician: Richard Hill, Engineer replied 11 months ago
Richard Hill
Richard Hill, Engineer
Category: Printers
Satisfied Customers: 886
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

If you now have the latest printer driver, please re-start your computer and then turn the printer off for 10 seconds and back on.

Regards,

Rich

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Technician: Richard Hill, Engineer replied 11 months ago

Hi,

Hope my answer helped. If so a positive rating would be appreciated please.

Regards,

Rich

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Richard Hill
Richard Hill, Engineer
Category: Printers
Satisfied Customers: 886
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Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

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