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Richard Hill
Richard Hill, Engineer
Category: Printers
Satisfied Customers: 454
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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My epsonL395 was working fine but now says "THIS PRINTER IS

Customer Question

My epsonL395 was working fine but now says "THIS PRINTER IS NOT CONNECTED . IT IS PHUSICLY CONNECTED TO COMPUTER AND WIFI IS FINE . IN UTILITIES IT SAYS ITS BUSY
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: USB
JA: When did you last update the printer driver software?
Customer: JUST DID
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Printers
Expert:  Richard Hill replied 2 months ago.

Hi,

If you now have the latest printer driver, please re-start your computer and then turn the printer off for 10 seconds and back on.

Regards,

Rich

Expert:  Richard Hill replied 2 months ago.

Hi,

Hope my answer helped. If so a positive rating would be appreciated please.

Regards,

Rich