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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 20167
Experience:  5+ years as Tech
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Need to use my P-touch label maker with my laptop. Typically

Customer Question

Hi. Need to use my P-touch label maker with my laptop. Typically use it with my desktop but traveling..... I pluged it in but I can't get it to work
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: Toshiba. Have Windows 10.
JA: What have you tried so far with your Toshiba? Have you installed any updates recently?
Customer: Last month had to have it wiped and reinstalled so it should be fine
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just need to be able to print labels. lol
Submitted: 2 months ago.
Category: Printers
Expert:  crash2199 replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 2 months ago.

Which model label maker do you have?

Customer: replied 2 months ago.
Finally found your question....
It's a P-touch 700 i think
Customer: replied 2 months ago.
I don't want to spend $40. Can you just call me and walk me through it? my number is(###) ###-####
Customer: replied 2 months ago.
I already approvead $5.....don't want to spend another $40
Customer: replied 2 months ago.
I plugged in the label maker and plugged in the USB. Nothing happened. What should I be looking for?
Customer: replied 2 months ago.
Hello......are you still there?
Expert:  crash2199 replied 2 months ago.

Yes, I am still here.

If you would prefer a phone call request then you will need to send the premium service offer

Customer: replied 2 months ago.
Can you then tell me where I can view a start-up guide?
Customer: replied 2 months ago.
can you at least send me a link for that?
Customer: replied 2 months ago.
thank you. let me see if I can get it working. if not, i'll come back and pay the $39
Expert:  crash2199 replied 2 months ago.

Okay, thank you.

Please take a minute and use the star rating at the top to rate as 5 stars then press Submit.

Customer: replied 2 months ago.
Says its for Windows 7 or 8. I have Windows 10. So it won't work?
Expert:  crash2199 replied 2 months ago.

It is possible that it will not work for Windows 10.

It was designed to work with Windows 7/8

Customer: replied 2 months ago.
Ok. I'll take it back home to where my desktop is and make the labels. Thank you.
Expert:  crash2199 replied 2 months ago.

You're welcome!

Please use the star rating at the top of the page to rate as 5 stars.