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Have a Expression XP 830 when printing DVD discs smuge or…

Customer Question
Have a Expression XP...

Have a Expression XP 830 when printing DVD discs smuge or dark streak

Technician's Assistant: What's the make/model number of your printer? How old is it?

Expression XP 830

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Have had with an 830 & 2 820's, I keep buying a new printer it works for a while and keeps coming back dark smuges or streaks. I buy a new printer and it keeps coming back. does not affect pictures.

Submitted: 1 year ago.Category: Printers
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Answered in 5 hours by:
8/1/2017
Technician: Electronics Pete, Engineer replied 1 year ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,591
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Electronics Pete, Engineer replied 1 year ago

Have you tried running a few self-cleans?

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Electronics Pete, Engineer
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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