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I just filled all of my ink wells and it only prints in blue…

Customer Question
I just filled all...

I just filled all of my ink wells and it only prints in blue Epson 2550

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

About 6 months ET-2550

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

This has been an issue for a few weeks, it happened after a long document was printed so I assumed it was low on ink. I filled the reservoirs and nothing changed

Submitted: 11 months ago.Category: Printers
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Answered in 4 minutes by:
8/1/2017
Technician: Sudipto, Engineer replied 11 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,113
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 11 months ago

Did you checked the ink lines as this problem can be caused due to clogged ink line or nozzles.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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