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I keep trying to print with no success. i just put in a
I keep trying to print with no success. i just put in a brand new black cartridge and i believe the color is empty. do i need to do something with the black and color buttons that are connected with a… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I have a non-hp black ink cartridge in my envy 4520. ok; it
I have a non-hp black ink cartridge in my envy 4520. ok; it doesn't want to use it. Why or how can I use the color [hp] cartridge to print something? … read more
David L.
David L.
Bachelor's Degree
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I changed the black cartridge on HP office Jet 3830 got
I changed the black cartridge on HP office Jet 3830 got message … read more
David L.
David L.
Bachelor's Degree
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Changed black ink on my hp officejet 8040 and now trying to
Changed black ink on my hp officejet 8040 and now trying to print just get error message can not print. visit you web sight … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Black cartridge levelindicator shows empty wih questionmark.
Black cartridge levelindicator shows empty wih questionmark … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Recently signed up for HP Instant Ink program. Just started
Recently signed up for HP Instant Ink program. Just started printing doc last evening. Ran out of ink, so replaced color with HP cartridge. Printing resumed, then stopped. Display says "Cannot print. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have just purchased an HP ENVY 4527 Series, I have set it
Hi John, I have just purchased an HP ENVY 4527 Series, I have set it up for instant ink, however, the ink cartridges which came with the printer soon ran out and I have quite a lot of printing to do, … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
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I just signed up for HP's Instant Ink, and have learned that
HI there... I just signed up for HP's Instant Ink, and have learned that I don't have the right cartridge to take advantage of this service...how do I get the instant ink cartridges … read more
Kris R
Kris R
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HP Instant ink problem! It tells me the HP instant rink
HP Instant ink problem! It tells me the HP instant rink cartridge s not compatible with my printer, however this is the ink cartridge that I received with my new printer.. … read more
Kris R
Kris R
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I have a new hp 6970 and do not know how to put new ink
I have a new hp 6970 and do not know how to put new ink cartridge in. It is completely different from my last hp printer. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have HP envy 4520 serial # TH6453CIT5. I signed up for
I have HP envy 4520 serial # TH6453CIT5. I signed up for automatic ink cartridges at time of purchase. My printer prints blank sheets using black & white and color. I have never received new cartridge… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an HP Officejet 4650 printer. The black ink cartridge
Hi Pearl - I have an HP Officejet 4650 printer. The black ink cartridge is empty so I replaced it with an official HP63XL cartridge (black). I am now getting an error message "The cartridge is not int… read more
Nathan
Nathan
Engineer
Bachelors of Science
32,251 satisfied customers
MY HP PRINTER HPENVY 7645 PRINTS BLANK PAGES AFTER I
MY HP PRINTER HPENVY 7645 PRINTS BLANK PAGES AFTER I REPLACED THE BLACK INK CARFTRAGE WITH A NEW CARTRAGE FROM HP INSTANT INK. WHERE DID I GO WRONG? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I bought an HP Officejet 7612 and now it is telling me that
I bought an HP Officejet 7612 and now it is telling me that it is unable to to fax copy or print. I loaded new ink cartridges and printed one copy … read more
Nathan
Nathan
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Cartridge issues...just replaced the C - cyan as indicated
cartridge issues...just replaced the C - cyan as indicated and the printer is not taking it and keeps telling me to reinstall it. … read more
Shefin
Shefin
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Engineering Diploma
3,882 satisfied customers
I have an HP Officejet Pro 6835. I recently put my 3rd set
I have an HP Officejet Pro 6835. I recently put my 3rd set of ink cartridges in the printer. The colored ink works but the black will not print. These are HP ink cartridges. I bought a new black ink c… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I have a HP office jet printer. I want to print in black
I have a HP office jet printer. I want to print in black only and the unit says my color ink (yellow) is empty. I seldom use color. How can I print in black only when I want to. I have removed all col… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
HP Officejet 4500; Accepts Print Request from PC, and goes
HP Officejet 4500; Accepts Print Request from PC, and goes through the motions of Printing, But Copy that results is BLANK -- No printing at all. Have lost the Printer Manual. Any suggestions as to wh… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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