Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Need to align. IP2820 - canon. 3 weeks. PC. OS - what is…

Customer Question
Need to align Technician's...

Need to align

Technician's Assistant: What's the make/model number of your printer? How old is it?

IP2820 - canon. 3 weeks

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC. OS - what is that?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

We just bought it and get it to align

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

No thank you

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 39 minutes by:
7/31/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Ask Your Own Printers Question
Technician: Kris R, Computer Hardware Engineer replied 1 year ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I want to connect iP2820 printer to a windows 7 dell
I want to connect iP2820 printer to a windows 7 dell computer … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How do I connect my acer chrome book 15 with my Canon mx492.
How do I connect my acer chrome book 15 with my Canon mx492 … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
First it won't print. Both the and light keep flashing off &
First it won't print. Both the green and ***** *****ght keep flashing off & on. The printer I have is a canon pixma ip2820 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am having trouble printing on my canon MG2570S, I have
Hi there, I am having trouble printing on my canon MG2570S … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
It reads printer error.turn on/off again-see documentation
it reads printer error.turn on/off again-see documentation or visit epsom.com for details … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
Its a canon MG5520. We purchased a new computer and I cant
Its a canon MG5520. We purchased a new computer and I cant get it installed. The printer says to press ands hold down the wps key. What. where is this key? … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
How do I open up the iP2820 Pixma Inkjet printer to replace
how do I open up the iP2820 Pixma Inkjet printer to replace the ink? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I want to scan a document from my canon printer, where do I
I want to scan a document from my canon printer, where do I start? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a new Canon AirPrint printer and I'd like to print
I have a new Canon AirPrint printer and I'd like to print from my iPad, but the printer does not connect to the Internet, even though it's only eight feet from the router. Do I need connect the router… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Can't realign the header after changing ink. Canon MX492 and
Can't realign the header after changing ink. JA: What's the make/model number of your printer? How old is it? Customer: Canon MX492 and bought in September 2016 JA: What kind of computer are you print… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It won't open up a new window indicating that it's reading
It won't open up a new window indicating that it's reading my mx922 cd so I can operate my new printer . … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I installed the cannon prtnr app for the pixma ip 2820
Ok I installed the cannon prtnr app for the pixma ip 2820 serial #Kkcf36844 and the tablet isnt recgnizing the printer … read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
Need to know how to install ink cartridge, pixma black ink
li need to know how to install ink cartridge JA: What is the exact make and model of your printer? And what kind of cartridges are you using? Customer: pixma black ink 245 JA: What kind of computer ar… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I just received a Canon PIXMA iP2820 series printer. I have
Hello, I just received a Canon PIXMA iP2820 series printer. I have a desk top computer. I can't figure out how to install it. I have a USB cable. Thanks, Patty… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have a Canon PIXma ip2820 and can not conect to my
I have a Canon PIXma ip2820 and can not conect to my computer Windows XP. the ip2820 does not apear in the list of PIXMA printers.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I just bought a Canon Pixma iP2820 printer and I can't seem
I just bought a Canon Pixma iP2820 printer and I can't seem to make it work. I must admit that I'm not to knowledgeable on computer. I have mac computer and I did buy the cable to hook up to computer.… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I have a Canon mp970 and it has a problem whihc slight smudging
I have a Canon mp970 and it has a problem whihc slight smudging of some of the words when printed and also the chart below the writing the line are not straight down, two lines are straight, then it m… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I bought a Pixma 9500 printer in 2008. Whenever I print 13x19
I bought a Pixma 9500 printer in 2008. Whenever I print 13x19 prints they come out perfect, however when I print 8x10's the alignment is screwed up. The photo is shifted about 2 inches to the right, w… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x