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My Brother MFC 7360N suddenly doesn't print... it wants to…

Customer Question
My Brother MFC 7360N...

My Brother MFC 7360N suddenly doesn't print... it wants to save docs to "Paper Port," which I know comes w/ the program but I never use it. Help!

Technician's Assistant: What kind of computer or device are you printing from?

Dell desktop computer.

Technician's Assistant: How long has this been going on with your MFC 7360N?

Just this morning - in fact, earlier I did print one page as usual.Then it started happening.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Well, as you probably know Windows 10 sometimes updates automatically. other than that, no changes have been (consciously) made by me.

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

That's all I can think of.

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
7/31/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,126
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

How is your printer connecting to your computer? Via USB or wireless?

Please let me know

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