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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson WF-2750 printer that won't print. It says

Customer Question

I have an Epson WF-2750 printer that won't print. It says the nozzle head needs cleaning but this same message came up 3 weeks ago and i thought I had it fixed. I was using an old manual from Epson NX but it won't work this time.
Submitted: 2 months ago.
Category: Printers
Expert:  John Lohr replied 2 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

One moment while I type out some instructions for you

Expert:  John Lohr replied 2 months ago.

Please do the following:

  1. Make sure you have paper in the printer
  2. Use the arrows on the printer to navigate to the "Setup" option
  3. Select "Maintenance"
  4. Select "Print Head Cleaning"
  5. Press the start button
  6. After the cleaning is done, Press "OK" to run a Nozzle Check

Let me know if this works for you

Expert:  John Lohr replied 2 months ago.

The payment for your remote support request has failed. Did you try the steps I sent you?