Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This is not a camera question. My Pixma IP3600 quit working.

Customer Question
Hi Russell. This is...

Hi Russell. This is not a camera question. My Pixma IP3600 quit working. When I turn it on, the power light keeps blinking from the power button to the reset button. Both button lights keep blinking alternatively. Can you please help?

Technician's Assistant: Can you guesstimate how old the Pixma is? And has this happened before?

I purchased it on 10/26/2010, but I have only occasionally used it. This has not happened before. I might just be too old.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I have tried unplugging it and then plugging it back in. But it does not help.

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
7/30/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Ask Your Own Printers Question
Technician: Kris R, Computer Hardware Engineer replied 1 year ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Both yellow lights are blinking....I've unplugged and
both yellow lights are blinking....I've unplugged and re-plugged several times...still get 2 blinking yellow lights. Both yellow lights (under the "on" button) keep blinking. I've unplugged several ti… read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
I have a pixma 2922 that the blinking orange light keeps
i have a pixma 2922 that the blinking orange light keeps blinking.. cant figure it out what to do to correct this... I guess I am a dinosaur … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
92 satisfied customers
I have an epson r1900...it says communication error. There
I have an epson r1900...it says communication error. There two alternating orange lights. One for ink the other for paper. It just happened. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
It's a model number C7044A; there's no paper jam, have
It's a model number C7044A; there's no paper jam, have rebooted both the computer and the printer, but all three lights on the front light up; the amber, green and the big green light. Nothing will pr… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a cannon pixma and it is currently flashing both the
I have a cannon pixma and it is currently flashing both the green light and the yellow light and will not print… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Please help, my WF-2650 printer's blue light continues to
please help, my WF-2650 printer's blue light continues to blink and the screen reads "busy" but there are no documents in the que. Once the printer starts to make noise it almost immediately shuts off… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Hy I am using an aculaser c1600 and it keeps slow blinking
hy I am using an aculaser c1600 and it keeps slow blinking on ready adn error lights. Can you help olease… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My canon pixma ip100 has both green and orange lights blinking
My canon pixma ip100 has both green and orange lights blinking and the cartridges are stuck on the left side...usually they sit on the right side...cannot get them to move...ideas?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Same situation as last person had problem with ScanSnap S1300i-
Same situation as last person had problem with ScanSnap S1300i- blue light just blinks and does not scan. What do I do next ?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a canon. the green power light and the yellow light
I have a canon. the green power light and the yellow light are flashing alternately and I cant print anything - says error… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Workforce 600 - - Serial # ***** - - Model C363AApproximately
Workforce 600 - - Serial # ***** - - Model C363A Approximately Nov or Dec there was a storm (thunder & Lightning) that caused my printed to have a paper jam. I was instructed from the printer to turn … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HP Photosmart 7660 printer that quit working. The
I have a HP Photosmart 7660 printer that quit working. The last time I used it It started printing real slow for a couple inches of paper, then paused, started slowly again for a short period of time … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Where can I get my Canon Pixma MX310 serviced. Its flashing
Where can I get my Canon Pixma MX310 serviced. It's flashing orange and green alternating. I unplugged it and I still get the check printer 5100 message. What does that mean?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have a PIXMA MP610 (4 years old and very satisfied) which
I have a PIXMA MP610 (4 years old and very satisfied) which just quit. When I power up and have the scanner portion up, exposing the printhead, I hear the printer loading up, then the printhead lowers… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a MP510. light use for about two year. Suddenly wont
I have a MP510. light use for about two year. Suddenly wont turn on. Have checked supply and connecting cords are attached. Being of little tech ability, what now? Thanks, Clint Bomphray… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My canon MP620 has a message claiming stating that I have
My canon MP620 has a message claiming stating that I have error 6500. How do i repeir this? Thanks… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My Hp Deskjet 842c has frozen up on me. The power and resume
My Hp Deskjet 842c has frozen up on me. The power and resume lights are both blinking simultaneously and not alternately. No jammed or crammed paper to be found anywhere. When top hatch is opened, ink… read more
Anthony
Anthony
Third Year College
104 satisfied customers
using an iP90v canon printer, get the message inktabsortion
using an iP90v canon printer, get the message inktabsortion is full and now the printerhead is locked. What to do?… read more
DRouleau
DRouleau
College Diploma
105 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x