Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I print envelopes for our church but it only prints the

Customer Question
I print envelopes for...

I print envelopes for our church but it only prints the right portion of the envelope (personal size)

Technician's Assistant: What's the make/model number of your printer? How old is it?

WF-2760

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

A few days ago

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

No that is all I basically print from here

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 10 minutes by:
7/30/2017
Technician: tyroneboman, Technician replied 11 months ago
tyroneboman
tyroneboman, Technician
Category: Printers
Satisfied Customers: 10,501
Experience: Repair and Service Technician
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
The best option will be to use a secure remote screen connection to troubleshoot the issue/ It will require downloading a screen connect app to get us started. Will that be okay?
You can reply to me here by typing in the box below please.
Ask Your Own Printers Question
Customer reply replied 11 months ago
I did not know I was connecting to a site that required constant payments. I just needed help with this one item
No thanks
Technician: tyroneboman, Technician replied 11 months ago
No problem, those are just additional offers in case you need them.
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Nothing???? WF-2760. Since we bought it a few days ago.
nothing???? JA: What's the brand and model of your printer? Customer: WF-2760 JA: How long has this been going on with your WF-2760? Customer: since we bought it a few days ago JA: When did you last u… read more
Harry
Harry
2,052 satisfied customers
We can print on our WF-2760 because we're getting an error
We can print on our WF-2760 because we're getting an error message (The incorrect product may be selected). The 2760 is the one and only printer we have, and it shows as the default printer. ??????? … read more
Harry
Harry
2,052 satisfied customers
Starting just this morning, my Epson WF-2760 all in one
Hello. Starting just this morning, my Epson WF-2760 all in one printer will not print. Whatever I try to print, when I hit the print command a fax setup window pops up. I have already gone to my devic… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Have a WF-2760 and the type is way larger than the emails,
Have a WF-2760 and the type is way larger than the emails, how do I get the type made smaller? Thanks *****: What kind of computer or device are you printing from? Customer: Have and Epson Printer WF-… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My WF-2760 does not recognize the printer cartridge when
My WF-2760 does not recognize the printer cartridge when replaced. A couple of days ago I contacted you and was assigned a tech. He was suppose to call me back when I got in front of my printer but ne… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have an Epson WF 2760 I have changed the colored ink
I have an Epson WF 2760 I have changed the colored ink cartridges yesterday and they just wont work Is there anything I can do other than cleaning the printer head to help? I know the cartridges are r… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I get error code 0xF3, WF-3640, PC Windows 10, A few days.
A few days. It was working. I also have a WF-2760 on my network. It is working. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
On my WF-2760, the Fax is only showing when I attempt to add
on my WF-2760, the Fax is only showing when I attempt to add printers on My macbook pro … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I cannot print envelopes on my Epson WF 7620, WF 7620 maybe
When I load an envelope in the back it automatically rejects it and tries to take the envelope from casset 1… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I have set my WF-3640 printer, from first use, to print from
I have set my WF-3640 printer, from first use, to print from Cartridge 2 (8.5x11 regular paper). Yesterday, when I attempted to print something, the screen indicated that paper is out or jammed in Car… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have a WF-2760 printer. Can I manual feed paper for
I have a WF-2760 printer. Can I manual feed paper for printing? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
How do I fix an error code 0xF1 on my Epson WF-2760 printer?
how do I fix an error code 0xF1 on my Epson WF-2760 printer? … read more
Mr.Med
Mr.Med
1,189 satisfied customers
Paper size does not match the paper source setting. Print on
quot;Paper size does not match the paper source setting. Print on Envelope #10 Plan Paper" NO__YES__ Remind Later. I have to press yes if I want my printout. It comes out on letter size. How can I fix… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I ran nozzle cleaning 4 times but there are still some
I ran nozzle cleaning 4 times but there are still some nozzles that won't work … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
The font size is very small and I cant hardly see the words
the font size is very small and I cant hardly see the words that have been printed. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Epson WF 3640. Can I reduce left margin in return address?
Epson WF 3640. Can I reduce left margin in return address? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Envelopes. 4630 new. Win 7. First attempt to print an
envelopes JA: What's the make/model number of your printer? How old is it? Customer: 4630 new JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running? C… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Need to setup new WorkForce WF-2760, new Epson 2760, MacBook
need to setup new WorkForce WF-2760 JA: What's the make/model number of your printer? How old is it? Customer: new Epson 2760 JA: What kind of computer are you printing from (Mac or PC)? What Operatin… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x