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I went to install a new yellow ink cartridge. It couldn't
I went to install a new yellow ink cartridge. It couldn't detect the cartridge. I tried several times. So then I put the old one back in and it detected it. I took it out , tried the new one, still no… read more
Nathan
Nathan
Bachelors of Science
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I use a MFC J615W. All functions working well. But I need
I use a MFC J615W. All functions working well. But I need new ink cartridges - specially LC61 Black. Can't find that series anywhere in Cuernavaca. Office Depot, Office Max etc no longer carry LC61 in… read more
Nathan
Nathan
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I have a Brothers printer MFC-495CW. It won't print because
I have a Brothers printer MFC-495CW. It won't print because it says I'm out of ink, yellow this week, Magenta last week. I've never used either color and had to by replacement cartridges to make it wo… read more
Nathan
Nathan
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Just replaced the colored print cartridges and the printer
Just replaced the colored print cartridges and the printer will not print. Black cartridge was replaced about 10 days ago. No error messages are coming up. … read more
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Nathan
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I'm trying to print in color, Ive chnaged the color ink to
hi pearl. i'm trying to print in color, Ive chnaged the color ink to make sure they are all full, my seeting on the computer is to print in coclor but my Brother is only printing in black and white. w… read more
hongkongpom
hongkongpom
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Associate Degree
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PrinterMFC-J265W when I try to print it says it is "off
printerMFC-J265W when I try to print it says it is "off line" and I don't know how to fix it … read more
Richard
Richard
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IT Manager, Consultant
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My brother mfc-j885dw printer is saying ink absorber pad is
My brother mfc-j885dw printer is saying ink absorber pad is full but I've barely had the printer a month … read more
Nathan
Nathan
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My MFC 5490cn will not print an alinement sheet. The paper
My MFC 5490cn will not print an alinement sheet. The paper comes out blank. It will print the Test page but the yellow is not filing in and the black does not print at all. I changed the black and cle… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I am getting a message regarding ink levels. It's telling me
I am getting a message regarding ink levels. It's telling me my yellow ink is low and it won't let me print, but it's not true. I haven't had it that long and the inks are practically full: Brother MFC4510DW … read more
Nathan
Nathan
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I have a hp C6100 all in one photosmart printer and every
I have a hp C6100 all in one photosmart printer and every time I replace a cartridge I get an out of ink or out of date. How do I fix that?… read more
Nathan
Nathan
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I have a Brother MFC 440CN that has been setting .
I have a Brother MFC 440CN that has been setting for aprox. 1 year. The printer functions mechanical but the paper is blank when I try to print. Gene Koehler… read more
DrKlahn
DrKlahn
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Bachelor's Degree
705 satisfied customers
I have a mfc-j69100w about 2 months old. A couple days and
I have a mfc-j69100w about 2 months old. A couple days and printing a hundred pages or so after installing a new black cartridge it's not printing black at all. Colors print perfectly. I've changed th… read more
Nathan
Nathan
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I have a Brother MFC-8460N. It works great when it works.
I have a Brother MFC-8460N. It works great when it works. The printer poriton of the product goes offline on a daily basis. I have 4 computers on our network and they lose communications at different … read more
Freddy M.
Freddy M.
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My Brother printer, MFC-J265W, works fine for wireless printing
My Brother printer, MFC-J265W, works fine for wireless printing from my laptop. However, it is extremely SLOW when I want to make a copy, either black & white or color. Although, I would say a color c… read more
Russell H.
Russell H.
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I purchased a officejet pro 8600 premium. thinking i would
I purchased a officejet pro 8600 premium. thinking i would save on ink in the long run. My son said i should have gotten the laser printer in the long run the replacement ink is a lot less than the 86… read more
Simit
Simit
Bachelor's Degree
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Howdy. I own an MFC-420CN copier which does not print well
Howdy. I own an MFC-420CN copier which does not print well at all. I have replaced all the ink cartridges recently as it requested, then after poor test prints still showing repeatedly chose to let it… read more
DrKlahn
DrKlahn
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I have a Brother LC61 copier. I put in a new ink cartridge,
I have a Brother LC61 copier. I put in a new ink cartridge, thinking that was the problem, but it still won't copy. I've also run it through 3 cleaning cycles, but still nothing. Why?… read more
Handy--Andy
Handy--Andy
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Mfc-485cw and Mfc-465cn both stopped printing black about the
Mfc-485cw and Mfc-465cn both stopped printing black about the same time. tried replacing carts, mutipule cleanings, unplug machine still no print black. Help please… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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Andy

Andy

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Bernie

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Md. Sadique

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Handy--Andy

Technical

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Helpdesk

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