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Soporte tecnico Epson AcuLaser MX-14NF 061-370 Código:

Customer Question
Soporte tecnico Epson AcuLaser MX-14NF...
Soporte tecnico Epson AcuLaser MX-14NF 061-370 Código:(###) ###-####
Submitted: 11 months ago.Category: Printers
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 27 minutes by:
7/29/2017
Technician: Electronics Pete, Engineer replied 11 months ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,374
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Electronics Pete, Engineer replied 11 months ago

1. Turn off the printer.

2. Remove the laser unit and reinsert it, ensuring it is fitted correctly.

3. Turn on the printer and try printing again.

4. If the same error occurs, turn off the printer and check the wiring harness connectors between the MCU Board and the Laser
Unit, making sure they are all securely connected and no wiring is damaged.

5. Try printing again. If the problem still exists, you will need to replace the laser unit.

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Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 20,374
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Experience: HNC Computing; Large format and multifunction printer expert

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