Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Yes, it's true HP released a firmware update in October 2016 which removes previous security firmware that may prevent the printer from working with certain ink supplies that contain non-HP security chips.
Please follow this link for more details: https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/swItemId/cp-175215-2