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I have an Epson WF-3520 printer that I have on WiFi.

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Hi. I have an Epson...
Hi. I have an Epson WF-3520 printer that I have on WiFi. However, I can not print anything from my Dell Laptop to the printer. I have no issues printing to the printer when I am using my iPhone or iPad. This printer was purchased new approx 3 yrs ago and just within the last year have I started or wanted to use it. Unfortunately, I can no locate the disk that came with the printer. I am frustrated!! Can you offer any suggestions? I am running Windows XP on this computer, which may be the issue???Thanks for your help/guidance,
Robin Compton
Submitted: 11 months ago.Category: Printers
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Answered in 2 minutes by:
7/28/2017
Technician: Sudipto, Engineer replied 11 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,117
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 11 months ago

You said that you cannot print from the laptop but you did not mention if you were able to print from the laptop earlier or not?

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Customer reply replied 11 months ago
This laptop that I am now using, to my knowledge has never had a printer hooked up to it.
Technician: Sudipto, Engineer replied 11 months ago

OK, so you need to install the printer on this laptop, if I give you the link to download the printer software, will you be able to install it or do you want me to connect using the secure remote support to help you out?

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Shefin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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