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How do I download Photo Creations? 5530 e alL in one series…

Customer Question
How do I download...

How do I download Photo Creations?

Technician's Assistant: What's the make/model number of your printer? How old is it?

5530 e alL in one series hip envy

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP Envy 5530 is my printer. I have a lap top Windows 10.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

6 months

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

I am loading it to Edge

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
7/28/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Shefin
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Category: Printers
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