Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
I have a paper jam and can't remove some of the paper. I
I have a paper jam and can't remove some of the paper. I might be able to if I could remove the cartridges but can't seem to raise the paper platen to do this … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
My Epson XP-400 3-in-1 printer/scanner will scan when
My Epson XP-400 3-in-1 printer/scanner will scan when prompted from the Epson device, but a single 8 x 11 page scans multiple times and shows up on my PC in multiple chunks, like a puzzle. … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
The paper jammed and now it won't feed again - just keeps
the paper jammed and now it won't feed again - just keeps jamming … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I replaced my Magenta cartridge on my wf 3640 and it tells
I replaced my Magenta cartridge on my wf 3640 and it tells me to clear paper jam I've checked 3 times and there is no jam. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Officejet 6100 shows a paper jam. I've followed all the
My Officejet 6100 shows a paper jam. I've followed all the tec. support hints, unplug, turn off, clear the "jam" which wasn't a "jam' and now it won't quit showing that dang "jam". It won't work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I'm getting a message I've never seen before: "door open"
I'm getting a message I've never seen before: "door open" … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
I have a Xerox 2515. I get an error code "A" after trying to
I have a Xerox 2515. I get an error code "A" after trying to insert the original to be copied. Once it hits the sensor, the machine stops and lights turn off. … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
I have a HP Photosmart C5280 All-in-One printer. The
I have a HP Photosmart C5280 All-in-One printer. The tri-color ink cartridge was low so I removed it and bought a new cartridge. On the window to the top left, the message says, "Carriage jam..Open do… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
ThomasI'm having troubles getting a paper jam [front rear]
Hi Thomas I'm having troubles getting a paper jam [front rear] to clear on my Brother MFC-J6710dw I've tried everything that was on the brother support docs and it won't clear… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Need help with an HP Office Jet Pro 8600. We keep getting an
Need help with an HP Office Jet Pro 8600. We keep getting an error message saying there is a paper jam. We checked and checked all over, no paper jam. We tried unplugging and restarting it, same messa… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
HP officejet pro 8600, shows paper jam despite having no paper
HP officejet pro 8600, shows paper jam despite having no paper jam. removed jammed paper intact from front of printer. Will not allow to print anything - help… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP OfficeJet Pro L7680 is giving me a "clear paper jam"
My HP OfficeJet Pro L7680 is giving me a "clear paper jam" message. I've taken it all apart and there is no paper jammed anywhere in it. But it won't seem to reset. I have also shut down and unplugged… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an HP Officejet 6500A Plus.....have owned it less than
I have an HP Officejet 6500A Plus.....have owned it less than a year......the cartridge carriage is jammed I guess...it's not moving. So, printer is saying I have a paper jam, but I've have been throu… read more
Computer-Web-Justin
Computer-Web-Justin
129 satisfied customers
My ESP7250 says carriage jam, and I cant find anything wrong.
My ESP7250 say's carriage jam, and I can't find anything wrong. Followed directions several times, restarted, and get the same x problem.… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have an HP 2210 all in one printer that has worked beautifully
I have an HP 2210 all in one printer that has worked beautifully for several years, until this morning. I've been printing out photos. The last page of photo paper that I inserted got somehow caught a… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Canon Pixma MP830 purch 04/04/07 will not print & gives me
Canon Pixma MP830 purch 04/04/07 will not print & gives me the message "Error - Paper output slot The paper is jammed Clear paper and press OK" There is no jam. I was printing photos manually with pho… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
MY EPSON ALL IN ONE 610 WORKFORCE HAD A PAPER JAM. REMOVED
MY EPSON ALL IN ONE 610 WORKFORCE HAD A PAPER JAM. REMOVED THE PAPER IT SAID TO TURN IT OFF AND TURN BACK ON. STILL GETTING SAME MESSAGE AFTER I HAVE SHUT IT OFF AND TURNED IT BACK ON SEVERAL TIMES I … read more
JeffreyLDyer
JeffreyLDyer
Bachelor's Degree
243 satisfied customers
Hi I have a canon MP600 Advanced All-In-One Printer. It
Hi I have a canon MP600 Advanced All-In-One Printer. It has come up with this error message Paper output slot The paper is jammed Clear paper and press OK The problem is that there is no paper jammed(… read more
Nick
Nick
Bachelor's Degree
15 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x