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Ihave a color laser jet pro MFP 277M its an air printer.

Customer Question
Ihave a color laser...

Ihave a color laser jet pro MFP 277M its an air printer. Could you please let me know if my signal stops working will my lap loose the connection from my printer as thats whats seems to be happening. Janet.

Technician's Assistant: What kind of computer or device are you printing from?

Lap-top and my husband has an ipad

Technician's Assistant: How long has this been going on with your LaserJet?

Well we have had to have a new router put in by Resq thats the company that supplies our signal Wednesday

Technician's Assistant: When did you last update the Operating System (OS) on your model

Not sure what you mean

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

How much would you want to connect my lap -top and apple ipad

Submitted: 11 months ago.Category: Printers
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Answered in 1 hour by:
7/28/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Ask Your Own Printers Question
Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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