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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Ihave a color laser jet pro MFP 277M its an air printer.

Customer Question

Ihave a color laser jet pro MFP 277M its an air printer. Could you please let me know if my signal stops working will my lap loose the connection from my printer as thats whats seems to be happening. Janet.
JA: What kind of computer or device are you printing from?
Customer: lap-top and my husband has an ipad
JA: How long has this been going on with your LaserJet?
Customer: well we have had to have a new router put in by Resq thats the company that supplies our signal Wednesday
JA: When did you last update the Operating System (OS) on your model
Customer: not sure what you mean
JA: Anything else you want the printer expert to know before I connect you?
Customer: how much would you want to connect my lap -top and apple ipad
Submitted: 2 months ago.
Category: Printers
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.