Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.
HiSorry for the delay, we are busy and I've just got to your question. Can you let me know when you're ready to look at this and we will make a start.ThanksKris
Can you give me the serial number please?
I apologize for the long wait for a response.
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Do you already have the replacement belt?
Remove ADF (4 screws, one core, disconnect one connector)Remove top of scanner unit (with platen glass) (10 screws)Remove screw from shaft at front right corner of scanner unit, where the belt attaches on the right.(this will allow access to the screw mounting the scanner belt in place)Lift the image reading unit from the rear shaft (it will lift freely), swing it over toward the front of the machine.Pay attention to how the belt is routed on the gears beneath the image reading unit.Remove screw from far right end of scanner belt, lift belt off of plastic post to remove the belt itself.Repeat for left side of belt.Install new new scanner belt with the spring on the left post, reinstall screw, routed around the gears exactly as the old one, slip eyelet of new belt over post on right side of scanner unit, reinstall screw.Return image reading unit to its proper horizontal position, manipulate it back and forth to see if the belt is staying on the gears. If so, move on to reinstalling scanner unit top (with platen glass) and ADF. If not, recheck the mounting position of the belt on the gears until you have it right.
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