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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The paper source setting is invalid. workforce wf-2660. how

Customer Question

the paper source setting is invalid. workforce wf-2660. how fix this?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: epson workforce wf-2660, 2.5 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: 3-4 weeks. not sure what happened just before
JA: Anything else you want the printer expert to know before I connect you?
Customer: it won't copy!
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please